Specialist, Member Engagement (Volunteer Engagement)
American Physical Therapy Association
Location: Alexandria, VA
Type: Full Time
Required Education: High School
Title: Specialist, Member Engagement
Department/Unit: Member Engagement/Member Experience
FLSA Status: Full-time, Exempt
Location: Alexandria, VA
Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?
Then you want to work for APTA!
APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Learn more in our Association Profile.
Located in Alexandria, Virginia, APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.
A member of Member Experience that implements efforts to support organizational priorities and activities within the Member Engagement department. Supports unit efforts with a focus on departmental contributions to membership strategy for the Association. Participates and support efforts for appointed and member volunteer groups and APTA leadership. Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission and brand.
Provides support for implementation of activities in the Member Engagement department.
Assists department colleagues with carrying out efforts to meet objectives on organizational priorities with a focus on departmental contributions to membership strategy for the Association.
Supports operational needs for appointed and member volunteer groups and APTA leadership.
Provides support with data entry as appropriate including compliance documents.
Seeks out and supports and opportunities for continuous quality improvement in department activities.
Is an effective champion of the Association vision, mission, and brand.
Implements volunteer management strategy for the Association, in consultation with the Director, and manages APTA Engage, APTA's volunteer website.
Provides administrative support for the implementation of work plans related to respective activities of the Member Engagement department which align with organizational priorities and the Association’s membership strategy
Prepares required departmental compliance forms as outlined below including, when applicable and appropriate, entering accurate information for timely submission of all required forms
Provides support of the department operations, including opportunities to advance and gain efficiencies.
Supports the Member Experience team in the implementation of the Association’s programs, priorities, and projects in partnership with department director and staff colleagues
Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy
Upholds and fosters team values
Complies with all APTA policies and procedures
Performs other duties as assigned to foster achievement of association priorities
High School diploma required
Bachelor’s degree preferred
4+ years' experience in providing support in a business setting
Experience with Higher Logic a plus
Excellent communications skills – written and verbal
How to Apply
Send your resume and cover letter, with salary requirements when submitting application.
Principals only; no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.
The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit e-verify.uscis.gov.
APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.
The American Physical Therapy Association (APTA) is an individual membership professional organization representing more than 100,000 member physical therapists (PTs), physical therapist assistants (PTAs), and students of physical therapy. APTA seeks to improve the health and quality of life of individuals in society by advancing physical therapist practice, education, and research, and by increasing the awareness and understanding of physical therapy's role in the nation's health care system.
APTA prohibits preferential or adverse discrimination on the basis of race, creed, color, gender, age, national or ethnic origin, sexual orientation, disability, or health status in all areas including, but not limited to, its qualifications for membership, rights of members, policies, programs, activities, and employment practices. APTA is committed to promoting cultural diversity throughout the profession.
APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff commUNITY.
Join MAPTA. MAPTA membership is $40.00 per year and includes immediate discounts on course tuition, use of the MAPTA Resource Library, access to our study group sessions, and the ability to receive 50% off tuition on any previously attended MAPTA-sponsored course.